search query: @indexterm complaints / total: 83
reference: 66 / 83
Author: | Agbonifoh, B. A. Edoreh, P. E. |
Title: | Consumer awareness and complaining behaviour. |
Journal: | European Journal of Marketing
1986 : VOL. 20:7, p. 43-49 |
Index terms: | CONSUMER BEHAVIOUR COMPLAINTS |
Language: | eng |
Abstract: |
SCIMA