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| Author: | Lam, S. S. Hui, C. Law, K. S. |
| Title: | Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples |
| Journal: | Journal of Applied Psychology
1999 : AUG, VOL. 84:4, p. 594-601 |
| Index terms: | HUMAN RESOURCE MANAGEMENT ORGANIZATIONAL DEVELOPMENT INDIVIDUAL BEHAVIOUR SUPERVISORS SUBORDINATES |
| Language: | eng |
| Abstract: | This paper examines the definitions of job roles across the ranks of supervisors and subordinates as well as across the nations. Organizational citizenship behavior is individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in aggregate promotes the effective functioning of the organization. an important issue of it is the boundary between in-role and extra-role behavior. |
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