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Author: | Paton, R.A. McLaughlin, S. |
Title: | Services innovation: Knowledge transfer and the supply chain |
Journal: | European Management Journal
2008 : APR, VOL. 26:2, p. 77-83 |
Index terms: | service innovation supply chain |
Freeterms: | knowledge transfer |
Language: | eng |
Abstract: | This paper presents a brief overview of services science and innovation, articulating a case for ensuring that we do not adopt a too narrowly defined and puritanical view of innovation and ignore the importance of the service exchange. Sustainable growth is argued to be based on identifying, supporting and nurturing meaningful service exchanges exploiting, developing and embodying value added knowledge transfer within and across industry. It is time to broaden the services innovation debate. |
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