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Author:Philips, F.
Ochs, L.
Schrock, M.
Title:The product is dead - long live the product-service!
Journal:Research Technology Management
1999 : JUL-AUG, VOL. 42::4, p. 51-56
Index terms:TECHNOLOGICAL CHANGE
PRODUCT LIFE CYCLE
INFORMATION
SERVICE
Language:eng
Abstract:By adapting to customers' needs and by reducing information overload, a comprehensive package of tangible goods, service and information can serve customers better than a traditional product.
SCIMA record nr: 195298
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