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| Author: | Jones, N. |
| Title: | Developing and assessing radical technological changes: lessons from the PBX industry |
| Journal: | International Journal of Technology Management
2002 : VOL. 23:4, p. 287-303 |
| Index terms: | DECISION MAKING R&D TECHNOLOGICAL CHANGE |
| Language: | eng |
| Abstract: | This paper explores an industry where existing firms successfully adapted to radical technological change. Evidence from the PBX industry indicates that certain firms may overcome tendecies to bias decisions towards sustaining existing approaches through incremental technological changes and identifies some of the systems and tools apparently responsible for superior incumbent performance in this industry. |
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