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Author:Singh, J.
Garcia de los Salmones, M. de M.
Bosque, I. R. del
Title:Understanding corporate social responsibility and product perceptions in consumer markets: a cross-cultural evaluation
Journal:Journal of Business Ethics
2008 : JUL I, VOL. 80:3, p. 597-611
Index terms:corporate responsibility
country comparisons
cross-cultural studies
products
social responsibility
Spain
United Kingdom
Language:eng
Abstract:The study adopts a multidimensional and cross-country perspective of the concept and analyses consumer perceptions of behaviour of four leading consumer products manufacturers. Data was collected from consumers in two countries – Spain and the UK. The study analyses consumers’ degree of interest in corporate responsibility and its impact on their perception about the company. The results suggest a weak impact of company-specific communication on consumers’ perception. The implications of this study are relevant to companies for strengthening their social responsibility associations with the consumers.
SCIMA record nr: 269266
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