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Author:Curras-Pérez, R.
Bigné-Alcaniz, E.
Alvarado-Herrera, A.
Title:The role of self-definitional principles in consumer identification with a socially responsible company
Journal:Journal of Business Ethics
2009 : NOV I, VOL. 89:4, p. 547-564
Index terms:corporate responsibility
social responsibility
consumer behaviour
purchasing
brands
Language:eng
Abstract:This study analyses the influence of the perception of Corporate Social Responsibility (CSR image) on consumer-company identification (or: C-C idntn). The analysis includes an examination of the influence of CSR image on brand identity characteristics providing consumers with an instrument to satisfy their self-definitional needs, thus perceiving the brand as more attractive. Also, the direct and mediated influences, of CSR-based C–C idntn. on purchase intention are analysed. There is found empirical evidence that CSR generates more C–C idntn. because it improves brand prestige and distinctiveness. Brand coherence is also a powerful antecedent of brand attractiveness in the context of CSR communication. Finally, CSR-based C–C idntn. can generate directly better attitude towards the brand and greater purchase intention.
SCIMA record nr: 274830
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