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| Author: | Lau, T. |
| Title: | Information technology and the work environment - does IT change the way people interact at work? |
| Journal: | Human Systems Management
2001 : VOL. 20:3, p. 267-279 |
| Index terms: | INFORMATION TECHNOLOGY WORK ENVIRONMENT |
| Language: | eng |
| Abstract: | The importance of Information Technology (IT) is increasing. More and more companies are investing in developing IT. Through a survey with the owners/managers of small and medium firms in Hong Kong, it is found that the number of SMEs using IT is increasing in the attempt to gam a more competitive position in the fast- changing business environment. This research focuses on the impact of IT on organizational structure and culture. The variables to be investigated in the areas of organizational structure are complexity, formalization, decentralization, span of control, outsourcing (specialization) and lateral communication. Team working and learning are examined as organization culture. The results prove that IT has significant impacts on formalization, team working and learning. |
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