search query: @indexterm tourist industry / total: 853
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Author: | Olsen, M. D. Connolly, D. J. |
Title: | Experience-based travel: How terchnology will change the hospitality industry |
Journal: | Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL: 41:1, p. 41-47 |
Index terms: | Hotel and catering industry Travel Tourist industry Technology |
Language: | eng |
Abstract: | Two broad-based think, examined the future of information technology in the hospitality industry. A chief theme emerging from the think thanks is that the successfull hospitality purveyor of the future will be the one that can use technology to meet the customer's needs on the customer's terms. |
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