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Author: | Ritchie, B. W. |
Title: | Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry |
Journal: | Tourism Management
2004 : DEC, VOL. 25:6, p. 669-683 |
Index terms: | Tourism Tourist industry Crises Disasters |
Language: | eng |
Abstract: | The author outlines and discusses a strategic and holistic approach to crisis management for the tourism industry. He notes the growing importance of crisis and disaster management for the tourism industry before exploring the definitions and nature of crises and disasters. |
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