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| Author: | Karahanna, E. Limayem, M. |
| Title: | E-mail and V-mail usage: generalizing across technologies |
| Journal: | Journal of Organizational Computing and Electronic Commerce
2000 : VOL. 10:1, p. 49-66 |
| Index terms: | COMMUNICATION TECHNOLOGY ACTION RESEARCH |
| Language: | eng |
| Abstract: | Many researchers and practitioners describe electronic mail (e-mail) and voice mail (v-mail) together and assume that their usage and impacts are similar. This research investigates whether theories derived and tested with respect to e-mail are generalizable to v-mail. Specifically the research examines whether the antecedents of e-mail use are different than the antecedents of v-mail use. To do so, the research tests a theoretical model for both e-mail and v-mail usage in the same organization. |
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