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Author: | Fok, L. Y. Fok, W. M. Hartman, S. J. |
Title: | Exploring the relationship between total quality management and information systems development |
Journal: | Information & Management
2001 : JUL, VOL. 38:6, p. 355-371 |
Index terms: | INFORMATION SYSTEMS SYSTEMS DESIGN SYSTEMS DEVELOPMENT TOTAL QUALITY MANAGEMENT |
Language: | eng |
Abstract: | This study examines a series of relationships between total quality management (TQM) and information systems (IS) development. Specifically, the authors consider whether organizations which have more fully adopted TQM will be different in their approaches to IS development. |
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