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| Author: | Browne, G. J. Rogich, M. B. |
| Title: | An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques |
| Journal: | Journal of Management Information Systems
2001 : SPRING, VOL. 17:4, p. 223-250 |
| Index terms: | MIS INFORMATION SYSTEMS SYSTEMS DEVELOPMENT EFFECTIVENESS SYSTEMS ANALYSIS |
| Language: | eng |
| Abstract: | The present research first discusses theory relevant to information requirements determination in general and elicitation in particular. The authors then develop a model of the requirements elicitation process. This model and its underlying theory were then used to construct a new requirements elicitation prompting technique. To provide a context for testing the relative effectiveness of the new technique, two other questioning methodologies were also operationalized as prompting techniques: (1) the interrogatories technique, which involves asking "who," "what," "when," "where," "how," and "why" questions; and (2) a semantic questioning scheme, which involves asking questions based on a theoretical model of knowledge structures. |
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