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| Author: | Doherty, N.F. Coombs, C.R. Loan-Clarke, J. |
| Title: | A re-conceptualization of the interpretive flexibility of information technologies: redressing the balance between the social and the technical |
| Journal: | European journal of information systems
2006 : DEC, VOL. 15:6, p. 569-582 |
| Index terms: | information systems systems development empowerment control health service United Kingdom |
| Language: | eng |
| Abstract: | This study aims to reappraise the nature and role of interpretive flexibility (here as: int-flxty.) but giving as much consideration to how an information system's (IS) technical characteristics might limit its ability to be int-flxty., as we do to its potential for social construction. This paper uses the results of 2 in-depth case studies to propose a re-conceptualization of the role of int-flxty. In short, this model helps explain how the initial interpretations of stakeholders are significantly influenced by the scope and adaptability of the IS's functionality (as: fncty.) . Stakeholder interpretations will then, in turn, influence how the IS's fncty. is appropriated and exploited by users, to allow divergent interpretations etc. |
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