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Author:Mengüc, B.
Title:The influence of the market orientation of the firm on sales force behavior and attitudes : further empirical results
Journal:International Journal of Research in Marketing
1996 : JUL, VOL. 13:3, p. 277-291
Index terms:JOB SATISFACTION
JOB ATTITUDES
CUSTOMERS
SALES DEPARTMENTS
ORGANIZATIONAL COMMITMENT
ROLES
Language:eng
Abstract:This study replicates and extends the Siguaw et al. (1994) study of "The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes". The proposed model was tested further with a Turkish sample, different industries were included in the sampling frame, and consequently, the generalization of Siguaw et al.'s results to other selling environments was made available. The results indicate that the selected market orientation of a Turkish firm significantly influences salesperson customer orientation and job attitudes. The replication results were generally closer to Siguaw et al.'s hypotheses than were the results of the original study.
SCIMA record nr: 155024
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