search query: @indexterm JOB SATISFACTION / total: 882
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Author: | Ogbonna, E. Harris, L.C. |
Title: | Work intensification and emotional labour among UK university lecturers: an exploratory study |
Journal: | Organization Studies
2004 : SEP, VOL. 25:7, p. 1185-1203 |
Index terms: | Job satisfaction Academic staff Universities United Kingdom |
Language: | eng |
Abstract: | This article examines the emotional labour (hereafter as: em-lab.) in the context of work intensification among university lecturers who represent the unstudied group of higher level professionals. The study aims to determine the frequency and propensity of em-lab., the degree to which em-lab. is derived from the intensifying changes in lecturersÂ’ work, and the positive and negative impacts of em-lab. |
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