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Author:Chhabra, D.
Andereck, K.
Title:Proposing perceptions-based unique marketing strategies for gamblers
Journal:Journal of Travel & Tourism Marketing
2009 : VOL 26:4, p. 364-382
Index terms:gambling industry
perception
market segmentation
marketing strategy
USA
Language:eng
Abstract:The goal of the article is to investigate the dynamics of gambling behavior. The authors examine the issue based on three perception-based groups of customers: agreed (with socioeconomic and environmental benefits), disagreed and neutral. The study is conducted in Iowa, USA, where gamblers are interviewed via telephone during 2004-2005. The findings indicate that not all perceptions of the gamblers are expressed as behavioral patterns. The authors argue that higher spending and more frequent visits to casinos may be encouraged by focusing on the most relevant perceptions of gamblers.
SCIMA record nr: 273094
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