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Author:Dunbar, R.L.M.
Garud, R.
Title:Distributed knowledge and indeterminate meaning: the case of the Columbia shuttle flight
Journal:Organization Studies
2009 : VOL. 30:4, p. 397-421
Index terms:knowledge management
accidents
decision making
safety
Freeterms:United States
Language:eng
Abstract:The processes that unfolded during NASA's ill-fated Columbia shuttle flight are explored. Members of the mission team struggled to understand the importance of an unexpected foam-shedding event. Categorizing this event in real time was difficult, as two different criteria - concerns for safety and on the other hand on meeting schedules - were used. Using in-depth data gathered on the Columbia shuttle flight, we portray the unfolded sensemaking processes and discuss the implications for organizations.
SCIMA record nr: 275592
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