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Author: | Smith, K. G. |
Title: | Organizational information processing, competitive responses, and performance in the U.S. domestic airline industry. |
Journal: | Academy of Management Journal
1991 : MAR, VOL. 34:1, p. 60-85 |
Index terms: | COMPETITION DATA BASE MANAGEMENT AIRLINES USA |
Language: | eng |
Abstract: | The purpose of the study was to test the hypotheses predicting competitive responses and to link variations in response to performance. The USA domestic airline industry was investigated in the light of how firms build competitive advantage by focusing on the actions and responses of rivals. Imitation, likelihood, lag, and order were identified as attributes of competitive response. Findings supported the notion that a firm's response can be predicted from the manner in which it interprets and processes information. Further, three of four response characteristics were related to performance. |
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