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| Author: | Lee, H. |
| Title: | Automatic clustering of business processes in business systems planning |
| Journal: | European Journal of Operational Research
1999 : APR 16, VOL. 114:2, p. 354-362 |
| Index terms: | OPERATIONAL RESEARCH CORPORATE PLANNING CLUSTER ANALYSIS |
| Language: | eng |
| Abstract: | In this paper the author applies the technique of hierarchical clustering to business processes identified in business systems planning (BSP) which is an important methodology in information systems planning. A measure based on notions of cohesion and coupling is proposed as a guidance in searching for optimal number of clusters of business processes. By optimality, the author means that the net cohesion is maximized and net coupling is minimized. |
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