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Author:Marsden, D.
Richardson, R.
Title:Performing for pay? The effects of "merit pay" on motivation in a public service
Journal:British Journal of Industrial Relations
1994 : JUN, VOL. 32:2, p. 243-261
Index terms:PAY
MOTIVATION
PUBLIC SERVICES
Language:eng
Abstract:Despite the growing use made o performance-related pay schemes, their true impact remains sadly under-researched. This article, a cse study of the scheme introduced into the Inland Revenue in 1988, and typical of recent UK public sector schemes, is an attempt to rduce the area of mystery. The authors assess the scheme by its likely impact on employee motivation, which they gauge through a variety of employee and management opinions and attitudes, as expressed in more than 2000 responses to a questionnaire.
SCIMA record nr: 113970
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