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| Author: | Davis, T.R.V. |
| Title: | Reengineering in action. |
| Journal: | Planning Review
1993 : VOL. 22:4, p. 49-54 |
| Index terms: | |
| Freeterms: | ORGANISATIONSWANDEL, ARBEITSORGANISATION UNTERNEHMENSANPASSUNG, UNTERNEHMENSSTRATEGIE |
| Language: | eng |
| Abstract: | Business process reengineering is 'a customer focused, topdown management effort to establish breakthroughs in the performance of interfunctional processes. It involves nothing less than reinventing how the company does business. The first conference featuring presentations by line managers implementing reengineering was held in Orlando, Florida, in January 1993 by the Manufacturing Institute. This report learns the critical success factors and collects 4 nifty case studies. |
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