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Author:Li, F.
Nicholls, J. A. F.
Title:Transactional or relationship marketing: determinants of strategic choices
Journal:Journal of Marketing Management
2000 : JUN, VOL. 16:5, p. 449-464
Index terms:Relationship marketing
Networks
Strategic planning
Language:eng
Abstract:Relationship marketing in conceived here as a strategic choice rather than a marketing paradigm. The appropriateness of relationship marketing depends on the nature of particular exchange relationships and the governing mechanism of the exchange involved.
SCIMA record nr: 214306
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