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Author:Supphellen, M.
Nysveen, H.
Title:Drivers of intention to revisit the websites of well-known companies: the role of corporate brand loyalty
Journal:International Journal of Market Research
2001 : VOL. 43:3, p. 341-352
Index terms:BRAND LOYALTY
DISTRIBUTION
INTERNET
MARKETING
Freeterms:WELL-KNOWN COMPANIES
Language:eng
Abstract:Several drivers of attitudes towards websites and intentions of consumers visiting or rejecting to visit the sites of companies have been identified. In this article, the authors focus on the importance of the corporate brand in studies of websites for well-known companies. The underlying assumption is that the intention to revisit a website is decided on much broader a basis than the attributes of the site. Specifically, it is hypothesised that affective brand loyalty is a powerful determinant of intentions to revisit the website of an airline company besides attitudes towards the site per se.
SCIMA record nr: 222348
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