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Author:Lapre, M. A.
Wassenhove, L. N. van
Title:Creating and Transferring Knowledge for Productivity Improvement in Factories
Journal:Management Science
2001 : JUL, VOL. 47:7, p. 1311-1325
Index terms:LEARNING CURVES
FACTORS OF PRODUCTION
PRODUCTIVITY
TECHNOLOGY
Language:eng
Abstract:This article identifies a production line specifically set u to create technological knowledge about its production function through scientific experimentation (formal learning) as opposed to learning by doing. The organizational structure of this line was very successful in creating technological knowledge. Formal learning resulted in huge productivity improvements. Replication of this organizational structure on three production lines in other plants within the same firm fell short of expectations. Formal learning did not result in similar productivity improvements. The authors' research suggests two factors that may facilitate creation and transfer of technological knowledge: management buy-in and knowledge diversity to solve interdepartmental problems.
SCIMA record nr: 234269
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