search query: @author Kanter, R.M. / total: 9
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| Author: | Kanter, R.M. |
| Title: | Leadership and the psychology of turnarounds |
| Journal: | Harvard Business Review
2003 : JUN, VOL. 81:6, p. 58-67 |
| Index terms: | Management Leadership Corporate culture Communication Companies Psychology |
| Language: | eng |
| Abstract: | Decline causes managers to dislike and avoid one another, hide information, and deny responsibility. The article explores the psychological aspects of corporate turnarounds. The experiences of three companies are described: Gillette Co, the British Broadcasting Corporation, and Invensys Inc. According to the article, the only way a chief executive officer (CEO) can reverse a corporate decline is to change the momentum empowering people anew, replacing denial and secrecy with dialogue, blame etc. with respect, avoidance etc. with collaboration, and passivity and helplessness with initiative. |
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