search query: @author Kenhove, P. van / total: 9
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Author:Steenhaut, S.
Kenhove, P. Van
Title:The mediating role of anticipated guilt in consumers' ethical decision making
Journal:Journal of Business Ethics
2006 : DEC II, VOL. 68:3, p. 269-288
Index terms:consumers
decision making
ethics
Language:eng
Abstract:This paper suggests that the anticipation of guilt plays an important role in ethically questionable consumer situations. The authors propose an ethical decision-making framework incorporating anticipated guilt as partial mediator between consumers' ethical beliefs and intentions. It is shown that advancing the anticipation of guilt increased consumers' ethical intentions, controlling for ethical beliefs.
SCIMA record nr: 263554
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