search query: @author Meyer, M. H. / total: 9
reference: 5 / 9
| Author: | Meyer, M. H. Curley, K. F. |
| Title: | Putting expert systems technology to work |
| Journal: | Sloan Management Review
1991 : WINTER, VOL. 32:2, p. 21-31 |
| Index terms: | ARTIFICIAL INTELLIGENCE DECISION SUPPORT SYSTEMS PROBLEM SOLVING ENGINEERING INDUSTRY INSURANCE COMPANIES METHODOLOGY MANAGERIAL ACTIVITIES |
| Language: | eng |
| Abstract: | Anyone who, based on his or her training and experience, has helped a colleague solve a problem, guiding the inquiry in assessing information to reach a decision, has done what "expert systems" seek to accomplish. Now, companies that rely on specialized expertise - such as engineering firms and insurance companies - are harnessing their in-house human decision-making knowledge to create highly complex and specialized expert systems. The results of a study of a number of firms that successfully developed expert systems are presented. A classification methodology for expert systems is provided. The findings will help managers determine suitable expert systems development strategies for their own jobs and companies. |
SCIMA