search query: @indexterm factories / total: 90
reference: 36 / 90
Author: | Chase, R. B. Garvin, D.A. |
Title: | La fabrica de servicios. |
Journal: | Harvard-Deusto Business Review
1990 : APR-JUN, 42, p. 75-86 |
Index terms: | SERVICE INDUSTRIES FACTORIES CLIENTS |
Language: | spa |
Abstract: |
SCIMA