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| Author: | Ross, G. F. |
| Title: | Workstress response perceptions among potential employees: the influence of ethics and trust |
| Journal: | Tourism review
2003 : VOL. 58:1, p. 25-33 |
| Index terms: | Tourist industry Working conditions Stress Work ethics Employee surveys |
| Language: | eng |
| Abstract: | The study examines four basic ethical principles that are at a core of optimal employee functioning: efficiency, reliability, iniative and hardwork. The paper also examines tourism industry management workstress response strategies. Major pereceived workstress problem-solving responses by tourism industry management were found to involve the enhancement of workplace communication, and global management change within the workplace.. More highly rated ethical ideas involved showing initiative and responsibility, whereas lower rated ideas were efficiency and hardwork. |
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