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| Author: | Nordheim, S. Päivärinta, T. |
| Title: | Implementing enterprise content management: from evolution through strategy to contradictions out-of-the-box |
| Journal: | European journal of information systems
2006 : DEC, VOL. 15:6, p. 648-662 |
| Index terms: | petroleum industry information systems implementation documentation operational research |
| Language: | eng |
| Abstract: | This study examines a strategic development and implementation process of enterprise content management (ECM) of a large oil company. The study represents a revelatory case of a hybrid development approach to ECM involving the teleological, life-cycle, and dialectical motors of development. The case study also complements process-based research on enterprise system implementations in general. It is suggested that research and practice on large scale ECM implementations should acknowledge all the four motors of change. |
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