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| Author: | Scholl, W. (et al.) |
| Title: | The future of knowledge management: an international delphi study |
| Journal: | Journal of Knowledge Management
2004 : FEB, VOL. 8:2, p. 19-35 |
| Index terms: | Knowledge management Future International |
| Language: | eng |
| Abstract: | The field of knowledge management (KM) is highly estimated in research and practice. This delphi study aimed to give more structure to the field of KM and to get an outlook on worthwhile developments for the next 10 years. International experts of KM from natural/technical and social/business sciences as well as practicians of KM with a similar background were asked some basic questions onto the future of KM in two rounds. According to the experts, the future of KM lies in a better integration into the common business processes, a concentration on the human-organization-interface and a better match of IT-aspects to human factors whereas IT-aspects rank low on this agenda. There are no broadly agreed theoretical approaches though something can be gained from the related organizational learning field; in general much more interdisciplinary and empirical research is needed. There are also almost no broadly agreed practical approaches besides communities of practice. |
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