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Author: | Mumford, J. Buley, T. |
Title: | Rewarding behavioural skills as part of performance. *BIRMINGHAM MIDSHIRES BUILDING SOCIETY |
Journal: | Personnel Management
1988 : DEC, VOL. 20:12, p. 33-37 |
Index terms: | PERFORMANCE APPRAISAL BUILDING SOCIETIES MANAGERIAL EFFECTIVENESS |
Language: | eng |
Abstract: | A report on a form of performance review introduced by a U.K. building society to assess behavioural skills and the achievement of predefined operational objectives. The building society: its staff and branches. Competition with banks and new business environment. Management cultures and management development. The merger and personnel function. "Managing for results" /MRF/ performance management system. The implementation of MRF. 25 workshops. Performance review. A Box sets out the objectives and behavioural criteria, and examples of behavioural criteria definitions. |
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