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| Author: | Loermans, J. Fink, D. |
| Title: | How organisations evaluate their knowledge management projects: a meta-study of the period 1992-2002 |
| Journal: | Knowledge management research & practice
2005 : AUG, VOL. 3:3, p. 125-135 |
| Index terms: | knowledge management organization |
| Language: | eng |
| Abstract: | The purpose of this paper is to develop an understanding of what organisations are measuring within the context of knowledge management (KM) evaluation. A meta-analysis of international articles dealing with the evaluation of KM and for instance Intellectual capital 1992-2002 was undertaken. There is four evaluation factors that make up most of the study's findings: human capital, financial, process and customer. |
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