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Author:Weick, K. E.
Title:Enacted sensemaking in crisis situations.
Journal:Journal of Management Studies
1988 : JUL, VOL. 25:4, p. 305-317
Index terms:CRISIS MANAGEMENT
DISASTERS
POLLUTION
Language:eng
Abstract:Crisis are characterized by low probability and high consequence events that threaten the most fundamental goals of an organization. Because of their low probability, these events defy interpretations and impose severe demands on sensemaking. To sort out a crisis as it unfolds often requires action which simultaneously generates the raw material that is used for sensemaking and affects the unfolding crisis itself. There is a delicate tradeoff between dangerous action which produces understanding and safe inaction which produces confusion. The complications of that tension are explored.
SCIMA record nr: 63398
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