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| Author: | Stippel, P. |
| Title: | Ein Volk lernt lächeln: Power-Emotion statt Power-Selling. (!Relationship marketing) |
| Journal: | Absatzwirtschaft
1995 : FEB, p. 18-19 |
| Index terms: | CONSUMER SATISFACTION SALES METHODS SELLING |
| Language: | ger |
| Abstract: |
SCIMA