search query: @journal_id 68 / total: 997
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| Author: | Starbuck, W. H. |
| Title: | Learning by knowledge intensive firms |
| Journal: | Journal of Management Studies
1992 : NOV, VOL. 29:6, p. 713-740 |
| Index terms: | |
| Freeterms: | ORGANISATIONSTHEORIE, ORGANISATIONSENTWICKLUNG, PERSONALAUSBILDUNG, BETRIEBSKLIMA, UNTERNEHMENSSTRATEGIE |
| Language: | eng |
| Abstract: | The term knowledge intensive imitates economists' labelling of firms as capital or labour intensive. This article gives empirically based observations about the activities inside KIF's. The author reviews the kinds of work experts do, and explains why experts find learning hard. Then he describes organizational learning: KIF's learn by managing training and personnel turnover, and by creating physical capital, routines, organizational culture, and social capital. To see the results of learning, he finally looks at KIF's long term strategic development, including multinational expansion. |
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