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| Author: | Wolfram Cox, J. R. Mann, L. Samson, D. |
| Title: | Benchmarking as a mixed metaphor. Disentangling assumptions of competition and collaboration (Unternehmenskooperation) |
| Journal: | Journal of Management Studies
1997 : MAR, VOL. 34:2, p. 285-314 |
| Index terms: | |
| Freeterms: | BETRIEBSVERGLEICH, KONKURRENZ |
| Language: | eng |
| Abstract: | Examination of the management literature on benchmarking reveals that the concept conveys a mixed metaphor. Two opposing concepts of benchmarking (as competition) and benchmarking (as collaboration) are introduced to develop a model for predicting the degree of competition and/or collaboration involved in relationships between benchmarking parties. Key factors within this model include context, activities, partnership and outcomes. |
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