haku: @keyword web applications / yhteensä: 9
viite: 2 / 9
Tekijä:Boán-Montenegro Albelda, Ferran Manuel
Työn nimi:Definition and measurement of KPIs in SaaS
Julkaisutyyppi:Diplomityö
Julkaisuvuosi:2013
Sivut:[7] + 43      Kieli:   eng
Koulu/Laitos/Osasto:Tietotekniikan laitos
Oppiaine:Ohjelmistotekniikka   (T-106)
Valvoja:Saikkonen, Heikki
Ohjaaja:Heiskanen, Lauri
Digitoitu julkaisu: https://aaltodoc.aalto.fi/handle/123456789/100806
OEVS:
Digitoitu arkistokappale on julkaistu Aaltodocissa
Sijainti:P1 Ark Aalto  8584   | Arkisto
Avainsanat:SaaS
quality
web applications
software as a service
treasury
key performance indicators
KPI
Tiivistelmä (eng): Software as a service (SaaS) is a software delivery model that has consolidated in the past years.
With cloud computing and the help of the Internet, this business model is gaining ground as an alternative to traditional software models.
Software quality models such as the ISO/IEC 9126 provide models and metrics to guarantee the correct operation of software.

This thesis aims to provide a set of indicators, based on three aspects: The software quality models and the metrics described in the ISO/IEC 9126, and the characteristics that must exist in SaaS applications.

As a practical exercise we will show how these indicators can be utilized in an existing SaaS application.
ED:2013-08-05
INSSI tietueen numero: 47010
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