| Tekijä: | Kano, N. |
| Otsikko: | A perspective on quality activities in American firms. |
| Lehti: | California Management Review
1993 : SPRING, VOL. 35:3, p. 12-31 |
| Asiasana: | TOTAL QUALITY MANAGEMENT COUNTRY COMPARISONS USA |
| Kieli: | eng |
| Tiivistelmä: | The progress of the American quality movement is reviewed by Dr. Kano who has done research and taught in the field of quality management and engineering and has experiences with American companies over the last fifteen years. He analyzes the strenghts and weaknesses of the movement and compares its development to that of the Japanese quality movement. Altough progress may be described as slow and uneven, he finds considerable cause for optimism about the progress of selected American firms and industries. |
SCIMA