Tekijä: | Hirschheim, R. Lacity, M. |
Otsikko: | The myths and realities of information technology insourcing |
Lehti: | Communications of the ACM
2000 : FEB, VOL. 43:2, p. 99-108 |
Asiasana: | INFORMATION TECHNOLOGY OUTSOURCING COMMUNICATION |
Kieli: | eng |
Tiivistelmä: | IT managers commiserate over the challenges of convincing senior executives that, contrary to popular belief, outsourcing isn't always a money-saving option. Information technology outsourcing - the practice of transferring IT assets, leases, staff, and management responsibility for delivery of services from internal IT functions to third-party vendors - has become an undeniable trend since Kodak's 1989 landmark decision. The IT outsourcing market grew to over $120 billion in 1997. |
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