| Tekijä: | Markus, M. L. Majchrzak, A. Gasser, L. |
| Otsikko: | A design theory for systems that support emergent knowledge processes |
| Lehti: | MIS Quarterly
2002 : SEP, VOL. 26:3, p. 179-212 |
| Asiasana: | DEVELOPMENT KNOWLEDGE KNOWLEDGE MANAGEMENT ANALYTICAL REVIEW |
| Kieli: | eng |
| Tiivistelmä: | This paper addresses the design problem of providing IT support for emerging knowledge processes (EKPs). EKPs are organizational activity patterns that exhibit three characteristics in combination: an emergent process of deliberations with no best structure or sequence; requirements for knowledge that are complex (both general and situational), distributed across people, and evolving dynamically; and an actor set that is unpredictable in terms of job roles or prior knowledge. Examples of EKPs include basic research, new product development, strategic business planning, and organization design. EKPs differ qualitatively from semi- structured decision making processes. |
SCIMA