Tekijä:Cushnahan, G.
Otsikko:Crisis management in small-scale tourism
Lehti:Journal of Travel & Tourism Marketing
2003 : VOL. 15:4, p. 323-338
Asiasana:Tourism
Travel
Crisis management
Indonesia
Kieli:eng
Tiivistelmä:The article analyses some popular crisis management models, and their applicability to smaller scale businesses. A small island in Indonesia is examined, and the crisis management techniques employed by owners and operators of small and micro tourism businesses. The results indicate that while these businesses face similar issues resulting from crises, they are ill equiped to produce longterm solutions.
SCIMA tietueen numero: 253638
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