Tekijä: | Shrivastava, P. |
Otsikko: | Understanding industrial crises. |
Lehti: | Journal of Management Studies
1988 : JUL, VOL. 25:4, p. 285-303 |
Asiasana: | CRISIS MANAGEMENT |
Kieli: | eng |
Tiivistelmä: | A conceptual framework for understanding industrial crises is provided. These crises are organizationally-based disasters which cause extensive damage and social disruption, involve many stakeholders, and occur through complex technological, organizational and social processes. The characteristics of industrial crises are illustrated through a comparison of three diverse crises - the Bhopal disaster, the Tylenol poisonings, and the explosion of the space shuttle Challenger. Relationships among these features are presented in a model of industrial crisis. |
SCIMA