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SCIMA valintakori viitteet

lkm: 2
1.
It doesn't matter if you win or lose, unless you're losing: organizational change in a law enforcement agency.
Journal of Applied Behavioral Science
1979 : APR-MAY-JUN, VOL. 15:2, p. 198-220
 1979 Boss, R. W.
2.
Erfolgspotential Kundenzufriedenheit - 1
Wisu das Wirtschaftsstudium
1997 : VOL. 26:7, p. 645-650,680
 1997 Matzler, Kurt
Hinterhuber, Hans H.
Handlbaur, Gernot
SCIMA