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SCIMA valintakori viitteet

lkm: 2
1.
Xenocurrency operations.
Management Accounting (London)
1980 : JUN, VOL. 58:6, p. 32-37
 1980 Cooper, J. C. B.
2.
The customer is not always right: customer aggression and emotion regulation of service employees
Journal of Organizational Behavior
2004 : MAY, VOL. 25:3, p. 397-418
 2004 Grandey, A.A.
Dickter, D.N.
Sin, H-P.
SCIMA