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SCIMA valintakori viitteet

lkm: 2
1.
Joint action learning: a collective collaborative paradigm for the management of change in unionized organizations
Journal of Managerial Psychology
1995 : VOL. 10:6, p. 31-40
 1995 McAdam, J.
2.
Moments of sorrow and joy: an empirical assessment of the complementary value of critical incidents in understanding customer service evaluations
European Journal of Marketing
2000 : VOL. 34:1/2, p. 107-125
 2000 Odekerken-Schroeder, G.
SCIMA