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SCIMA valintakori viitteet

lkm: 2
1.
Continuously contemporary accounting: an alternative approach to inflation accounting.
Management Accounting (London)
1989 : SEP, VOL. 67:8, p. 68-69, 73
 1989 Blake, J. D.
2.
The Effect of Customers' Emotional Responses to Service Failures on Their Recovery Effort Evaluations and Satisfaction Judgments
Journal of the Academy of Marketing Science
2002 : WINTER, VOL. 30:1, p. 5-23
 2002 Smith, A. K.
Bolton, R. N.
SCIMA