» takaisin hakutuloksiin

SCIMA valintakori viitteet

lkm: 1
1.
The role of communication and trust in explaining customer loyalty - An extension to the ECSI model
European Journal of Marketing
2004 : VOL. 38:9-10, p. 1272-1293
 2004 Ball, D.
Coelho, P.S.
Machás, A.
SCIMA