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Tekijä: | Mijatovic, I. Stokic, D. |
Otsikko: | The influence of internal and external codes on CSR practice: the case of companies operating in Serbia |
Lehti: | Journal of Business Ethics
2010 : JUL, VOL. 94:4, p. 533-552 |
Asiasana: | Serbia codes of practice social responsibility human resource management customer relations |
Kieli: | eng |
Tiivistelmä: | This article compares corporate social responsibility (CSR) practice of multinational companies (MNCs) and domestic companies based in Serbia. It also analyses the influence of internal self-regulation such as statements of corporate values and codes of conduct, and external self-regulation such as the implementation of the ISO 9001 and ISO 14001 standards on CSR practice. Employee relations, customer relations, environmental practice, community and social involvement, and transparency are the five areas of CSR that are reviewed. |
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